When to start
After Priority: The Citadel 2
“C-Sec officer Jordan Noles has requested assistance in tracking illegal use of batarian diplomatic codes.
Consult the Spectre terminal and then locate access points on the Citadel.”
Batarian Fleet War Asset
Next, visit the Spectre Terminal in the Embassies and enable the Batarian Access Codes.
To locate the access points faster, go to the Huerta Memorial Hospital and check the console in the lobby featuring the scanning ray.
The second is in the Normandy: Dock Bay D24, in the Passenger Lounge.
The final console is in the Docks Holding Area, Bay E28, where James plays poker.
Once you have found all consoles, talk to Balak and you can kill him if you wish, or you can ask him to join your cause, if you wish to get the War Asset.
Next mission: Cerberus Ciphers.